The short answer
Prepare a chronology, available documents, party names and the questions you need answered, mention official papers and relevant dates, then discuss the consultation scope, fees and document-sharing arrangements before work begins
The first consultation helps clarify the issue and the information needed to assess it, preparation makes better use of the discussion without replacing the underlying documents or predicting the outcome of a case
How can you explain the facts without overwhelming the discussion?
Start with what happened, when and who was involved, then identify a document supporting each event, distinguish direct knowledge from information passed on to you and record uncertainties, keep the summary concise and linked to its sources
- When did the relationship or problem begin?
- Which agreement or event is involved?
- What changed, and what outcome do you want?
Which documents may be useful?
The records needed depend on the matter and may include contracts, correspondence, property details, payment records or court papers, explain what is available and missing without withholding an unfavourable document, keep originals until the review arrangements are agreed
- The agreement, annexes and later amendments
- Correspondence, notices and receipts
- Official papers and file numbers where available

What should you ask the lawyer?
Ask about missing information, options to assess and the proposed service, clarify whether you need initial advice, document review, negotiation or representation, these are different tasks requiring clear arrangements for fees, responsibilities and follow-up
- What is included, and what needs a separate agreement?
- How will fees, expenses and instructions be agreed?
- Who will handle the file and provide updates?
How do you first contact Al-Orouba?
Start on WhatsApp with a general description of the matter, your location and the help needed, then agree the consultation details and a suitable way to share records, for an existing court matter, mention the court, file number and any dates shown in the papers
- A short and clear initial message
- Mention papers or dates that need assessment
- Agree the next step rather than assuming an instruction has been accepted
- Summarise the facts
- Gather the records
- List your questions
- Agree the scope
What should you prepare for the discussion?
- A brief chronology
- Party names and capacities
- Available unaltered documents
- Your questions and objectives
- Relevant dates and official papers
Questions about this topic
Should I send sensitive case details in the first message?
Start with a general description and agree a suitable method for sharing the documents and details needed
Is the consultation free or offered at a fixed price?
Discuss the consultation scope and fee arrangements with the office, this guide does not assume a price or a free service
Does a WhatsApp message confirm an appointment or acceptance of my case?
A message starts the conversation, appointments, scope and acceptance of instructions require clear arrangements with the office
Sources and scope of this guide
The following references informed this guide, it is not legislation or advice on a particular file, procedures and legal effects require an assessment of the facts, records and applicable law
- Jordanian Ministry of Justice — Electronic services and court enquiries
An introduction to court and enquiry services, consultation preparation and office arrangements in this guide are practical guidance
https://moj.gov.jo/AR/Pages/حوسبة_أعمال_المحاكم
Source addresses are shown for reference, navigation remains within this website except for approved contact and other links

Al-Orouba Law Office
Legal advice and representation in Amman, with a focus on commercial law, real estate and litigation
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